GATI – aiming to be “ahead in reach” again

Anyone driving on highways would have come across a GATI logistics truck, painted pastel blue, bearing the tagline “Ahead in reach”.

GATI is one of the oldest players in the domestic express logistics space with nearly 3 decades of existence. GATI was originally part of the assets of TCI (Transport Corporation of India), which was split between Mahendra Agarwal and his three brothers in 1998. 

GATI logistics truck

But in the last decade, GATI has significantly fallen behind its counterparts as debt burden and family disputes put it on the backfoot. It eventually led to ownership change, with Allcargo Global Logistics acquiring a 47% stake. GATI is now crafting a turnaround, playing on its strengths to build scale and market share, improve financial strength, and gain from the growth potential in the logistics sector.

With the competition in the listed space limited to a few companies, success on this front can see the GATI stock be re-rated or gain market favour. However, given that its plans are still in the very early stages, execution becomes the key factor to watch.

In this report, we review where GATI stands, the steps it is taking, and the signs pointing to a successful execution.

GATI – aiming to be “ahead in reach” again

Logistics sector – leaping ahead

Let’s start with exploring why the logistics sector shows promise and where growth can come in. The logistics sector in India is primarily comprised of transportation and warehousing, of which transportation accounts for majority of the share. Organized players accounted for only ~10% of the logistics market. The express logistics segment commands a smaller share. 

Organized players are expected to grow at a CAGR of >25% between FY20 and FY26, taking their share to 17% of the logistics market (road transportation, warehousing & supply-chain services). This is primarily being driven by the following:

  • These players hold the ability to offer integrated services, network and scale-driven efficiencies and larger investments in technology, resulting in higher share of wallet with customers. 
  • This edge that these players possess come into play with the emergence of new digital-native segments, new distribution channels and go-to market strategies such as direct-to-retail (D2R) and direct-to-consumer (D2C). These trends are driving the need for innovation in the traditional B2B supply chain, with greater demand for value-added services.  
  • Faster growth of e-commerce activity in the tier-2 and tier-3 cities and consumer expectations of shorter delivery time, smooth return policy and cheaper pricing has also resulted in faster growth of new-age logistics players like DelHivery and E-com express.

While legacy players missed out on the e-commerce boom, what is throwing up opportunities for them are the broader economic revival along with revival in international trade and the pick-up in MSME sector. 

This apart, the following developments also augur well for legacy players:

  • Govt’s thrust to increase share of manufacturing GDP. Manufacturing accounts for 17% of India’s GDP and is emerging as a high-growth sector on the back of Govt initiatives like Make in India, production linked incentives (PLI), Govt tenders for domestically manufactured goods etc. 
  • Corporate tax cut, import duties, and China +1 are giving a boost to domestic manufacturing in segments such as electronics, electricals, chemicals, apparels, etc apart from traditionally strong segments such as auto, engineering and pharma.  As a result, manufacturing has been transitioning from bulk commodities to non-commodity and consumption focused products which need faster go-to-market and more reliable and efficient logistics operations.  The recently announced National Logistics Policy (NLP) is also a shot in the arm for the sector that will further make end-to-end movement of goods hassle-free. The policy aims at digital integration of various ministries involved in transportation of goods through various modes (road, rail, air, water) thereby enabling faster movement of goods with minimum documentation, also digital. 
  • With the commissioning of dedicated freight corridor (DFC), improving highway network, higher axle load norms for trucks and implementation of GST (removing check-posts), multi-modal transportation (i.e., integrating different modes of transportation to deliver a consignment) has been catching up fast that provide better economics and delivery time. A shift from road to rail and water-ways would also bring down logistics cost, which is higher in the case of India.

GATI – Business and Ownership

Allcargo Global Logistics acquired GATI amid family dispute. It made an initial acquisition of 13% stake in December 2019 and concluded the acquisition of a total of ~47% stake by March 2020 for an enterprise value of close to Rs.1,000 crore. During FY22, Allcargo also subscribed to warrants on preferential basis at Rs.97 per share, which upon conversion will result in 50.20% stake.

In logistics, there are different categories of players:

  • Transportation/ freight movers (road, rail)
  • Multi-modal logistics players (use a combination road, rail, sea & air)
  • Express logistics players
  • Supply chain solution providers
  • Warehousing companies

GATI is one of India’s leading express logistics players. It provides end-to-end logistics solutions under the brand – GATI-KWE. The express logistics business is housed under a subsidiary Gati-Kintetsu Express Private Limited (GATI-KWE). This subsidiary is a JV between GATI (70%) and KWE (30%); KWE (Kintetsu World Express). Outside the subsidiary, GATI has no meaningful revenue; its business overhaul saw it exiting most other businesses to focus on the express logistics segment (explained below).

GATI has expertise in surface express logistics as well as customized solutions for retail and MSME segments. It also has a minor presence in air express and supply chain solutions contributing 4% each to the revenues. It has a pan-India network with access to more than 19,800 PIN Codes and 735 of 739 districts and a distribution infrastructure of 4.1 million square feet comprising 30 hubs, including 10 air hubs.  

Express logistics is a niche segment where the players differentiate themselves on their physical and digital infrastructure to provide quicker turnaround and delivery of consignment, with proper tracking and updates to the end-customer. It is also a less fragmented space compared to transportation or warehousing while technology adoption is high.

As a subsidiary of Allcargo, GATI can in turn leverage Allcargo’s network to offer its customers the opportunity to explore Allcargo’s services including Container Freight Stations and Inland Container Depots, Project Logistics, and Contract Logistics to tap into the strengths of Allcargo’s global network that operates through more than 300 offices in over 180 countries. This will help GATI to augment its end-to-end logistics capabilities beyond borders as well.

GATI’s come-back plan

Though Allcargo acquired GATI in 2020, it got a new CEO only in August 2021. The new CEO brings in decades of leadership experience, is known for setting up the business and organisation of UPS (US MNC) in India, and also served as CEO of Mahindra Logistics. 

The come-back plan is chartered under his leadership with: one, augmentation of capabilities and customer acquisition, two, building on top of the nation-wide presence and sticky client relationships that GATI has built and three, eventually delivering on financial performance as well.

#1 Augmentation of capabilities

The first set of initiatives under business transformation was hiving-off of non-core businesses, cutting down on debt and making the business asset light. In the last 2 years, management has executed this by sale and lease back of its truck fleet, warehousing space and the sale of its cold chain business, GATI Kausar. The only remaining non-core asset is its fuel station business which is facing delays pending clearance from PSU OMCs. Through these initiatives, the management has cut down debt from Rs. 476 Crore in FY20 to Rs. 155 Crore at the end of FY22.

Having become asset light, the next set of priorities is to augment its capabilities on infrastructure and digitization to provide best in class services that match competition to grow the business. In express logistics, what matters is quicker turnaround of the consignment while offering proper tracking and timely delivery to the end-consumer. This requires robust physical and digital infrastructure to cater to the needs of its customers at both ends. The management has also drawn an ambitious growth plan to achieve revenue of Rs. 3,000 crores by FY26, ~2.5X the FY22 logistics business revenues on the back of these investments. Accordingly, GATI’s plans to improve its offering are as follows: 

One, infrastructure expansion. In the second half of FY22, GATI inaugurated its first surface transhipment hub at Farukh Nagar, Haryana. This hub is spread over 1 lakh + sq. ft with 89 docks which could load approximately 100 trucks and provide economies of scale and faster turnaround time. The plan is to build seven such mega hubs in the next two years across the country to strengthen its leadership. 

GATI will use a lease/asset light model to set up these hubs, which will help keep debt levels in check. These hubs will be providing automated and paperless processes with enhanced cargo handling abilities with higher throughput, replacing the older ones. The next two hubs with similar facilities and scale will be operational in Mumbai and Bangalore by H1FY23 followed by Nagpur, Indore, Hyderabad in H2FY23, and then Cochin and Pune in H1FY24.  This infrastructure will form the backbone in providing best in class service to customers and match competition.

Two, improving digitization. This translates into value-added services, which are increasingly becoming a necessity. It includes picking, packaging, MIS reports, analytics service, mobile updates and online GPS enabled tracking, e-mail alerts and so on.  Gati-KWE has recently implemented the CRM tool Drishti, powered by Salesforce, which enables the sales team to automate every process and allows them to instantly share dashboards with customers. GATI Genie, the WhatsApp chatbot allows businesses to check PIN Code serviceability, register for pick-ups, calculate the rate and transit time of the prospective cargo movement and track and trace it as it makes its way across India’s many highways, and even address concerns and queries, all on WhatsApp. 

GATI is already ahead in geographical reach; its initiatives serve to further strengthen its position. This apart, the blend of infrastructure and digitization that is the hallmark of the express logistics business is harder to replicate by smaller players. This can therefore both keep competition in check and help GATI add and retain clients, with better pricing.  

Three, customer acquisition in the promising MSME segment. The sales acceleration strategy involves initiatives like market identification, market penetration, lost customer conversion and ensuring customer stickiness. However, the segment which GATI sees enormous potential going forward is the micro small and medium scale enterprises (MSME). GATI has designed a special sales task force targeting MSMEs. GATI will help them devise their time to market as well as go to market strategy that will not only help them to expand their reach but also to optimize their inventory level.

#2 Building on top of a sticky client base

While the MSME segment can form the source of new customer additions, GATI has a strong client base already which it can continue to leverage on. Its client base boasts 8 out of top 10 auto companies, 8 out of top 10 pharma companies, 7 out of top 10 retail/textile companies besides some of the major e-commerce players. 

Despite going through a tough phase in the second half of the last decade and competition heating up from start-ups, GATI has been able to retain its top customers. The key enterprise large accounts contribute 57% to overall revenues.  The strategy is to maintain key enterprise accounts at 50% while focusing on MSME and retail to contribute to the remaining 50% over the next few years. GATI should also benefit from the parentage of Allcargo to offer end-to-end logistics solutions to its customers who are looking beyond borders.

GATI’s focus on express logistics also comes at an opportune time, with the growth potential of the sector itself and consolidation activity underfoot. While legacy players such as GATI lost out to competition from new-age players in the last decade, not all of these new-age players are in good shape. Consolidation has already started with DelHivery acquiring rival Spoton’s, and very recently, Mahindra Logistics acquiring Rivigo’s express logistics businesses. 

The start-ups have mainly grown on the back of the e-commerce boom with a lion’s share of e-commerce business with competitive pricing. This consolidation presents an opportunity for players like GATI with geographical reach and sticky customer base to come back strongly with augmentation of capabilities and gain market share segments such as e-commerce.

#3 Delivering financial performance

GATI’s financials have been in a mess in the last few years due to business restructuring and divestment of non-core assets. What will be left over is the express logistics business housed under subsidiary GATI-KWE and hence it bears merit to look at the long term financial performance track record of GATI-KWE alone. 

Unsurprisingly, owing to the multitude of factors – change in ownership, restructuring, family disputes, competition from newer players – GATI’s growth has been patchy in the past few years. Margins also took a severe hit, as can be seen from the table below. One positive factor is that cash flows as such have been stable and ROCEs have been reasonable in the past. While GATI appears to have closed FY-22 with a topline improvement, margins remain sub-par.

GATI’s revenue, margin and earnings expansion, therefore, hinge on the turnaround strategy. Logistics is a business of scale, which brings in operating leverage. The infrastructure that GATI is building over the next two years in the form of surface transhipment hubs may take time to achieve optimum utilisation and contribute to operating leverage.  At the same time, it is investing in digitization and customer acquisition as well. 

To put it in better perspective, a highly comparable player in terms of business and revenue size to GATI in express logistics is TCI Express, which has been reporting top-notch performance. Markets have accorded it rich valuations at 53 times earnings, 13 times book value and 6.7 times market cap to sales. 

Its DuPont analysis, along with GATI-KWE is below.

As you can see, GATI-KWE and TCI Express have clocked very divergent growth. The numbers for TCI Express also serve as an indicator as to the extent GATI needs to catch up and how much it can grow. Both TCI Express and GATI-KWE are in express logistics with asset light business models; GATI-KWE will have to significantly improve up on its margins to achieve superior RoE. A small factor that can hasten improvement is the divestment of non-core assets that can further bring down leverage (Assets/Equity) and improve this metric. 

A valuation re-rating for GATI will thus be contingent on margin and RoE improvement, as it builds scale. These are the key metrics to watch out for, to gauge whether the GATI stock can catch market favour.

Below is a comparison of key financial parameters of players in the express logistics and supply chain solutions business.

At this stage, Price to book or Market cap to sales may be better metrics to look at GATI. The PE ratio is misleading due to below-potential earnings on account of business restructuring.

Key Risks

There are two main factors that currently cloud GATI.

One, of course, is execution. While GATI has drawn an ambitious growth plan, it is contingent on simultaneous scaling up of infrastructure and new business acquisitions. From the point of view of an investor, it has to happen with continuous improvement in margins and return ratios to reflect in valuations.  Any delays or challenges in execution may have a significant impact on returns for investors.  

Second is possible corporate action.  Like GATI, parent Allcargo has also undertaken business restructuring in the form of demerger of asset-heavy businesses such as warehousing and CFS to make the core logistics business asset light. The board of Allcargo has recently discussed and agreed to provide in-principle approval to explore appropriate options, including by way of merger / demerger or other suitable structure, for restructuring the businesses of GATI, GATI-Kintetsu Express and the contract logistics business division of Allcargo.

Should Allcargo pursue a  merger of GATI with itself, it will be a negative for GATI’s shareholders. On the other hand, there are other possibilities including merger of subsidiary GATI-KWE into GATI, scrap the holding company structure and demerger/merger of Allcargo’s contract logistics division into GATI. These would be welcomed by GATI’s shareholders.

In a nutshell, GATI has moved in the right direction to gain from the growth in the logistics space and improve earnings and returns. However, it’s too early in the day to be overly positive on the stock. A close watch on key performance metrics is needed to know if the stock can see better valuations.

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5 thoughts on “GATI – aiming to be “ahead in reach” again”

    1. N V Chandrachoodamani

      Welcome your question sir and that is a good question

      Mahindra logistics also lags a lot on financial performance compared to the best-in-class ones like TCI express or blue dart
      They recently acquired express logistics business of start-up “Rivigo”

      So, it is also a turnaround story as far as financial performance and valuation are concerned

      In comparison, GATI under the new parent and a well-drawn strategy with focus on one niche vertical (express logistics) provides better visibility of turnaround. Still, everything is contingent on execution

      GATI’s new CEO, Phirojsha Sarkari, was earlier the leader of Mahindra logistics for a long span

      Hope this clarifies

      Thank you

  1. Dear Chandra,
    Thanks for the review. Can i ask a straight question?
    Gati or VRL logistics – Which is better one out of two as the latter was not included/mentioned in your comparison.

    Thanks

    1. N V Chandrachoodamani

      Welcome your query sir,

      VRL was not mentioned in comparison as it is largely a “transportation player” and is asset heavy as well
      Firming up of freight rates has led to a rally in the stock as well. Meanwhile in this highly fragmented segment, VRL has an edge

      GATI is an “express logistics” player where it depends on transportation players for movement, but its services in terms of quick turnaround, timely delivery and tracking earns it revenue. It is asset light as well

      So, I have only taken similar players for comparison

      Frieght rates matter for VRL’s earnings growth
      For GATI, it is quality of service (which they are augmenting) that matter for growth

      Hope this clarifies

      Thank you

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  2. The RA voluntarily chooses to terminate its Research Service. In the event of such termination of the Research Service, the RA shall refund the fees, on a pro rata basis for the period from the date of such termination of research service to end of the client’s subscription period.

9. Grievance redressal and dispute resolution:

Any grievance related to:

  1. nonreceipt of research report, or
  2. missing pages or inability to download the entire report, or
  3. any other deficiency in the research services provided by RA

shall be escalated promptly by the client to the person/employee designated by RA, in this behalf as under:

Name: Bhavana Acharya
Designation: Director & Compliance Officer, PrimeInvestor Financial Research Pvt Ltd
Email: [email protected]

The RA shall be responsible to resolve grievances within 7 (seven) business working days or such timelines as may be specified by SEBI under the RA Regulations.

RA shall redress grievances of the client in a timely and transparent manner. Any dispute between the RA and his client may be resolved through arbitration or through any other modes or mechanism as specified by SEBI from time to time.

If the client is not satisfied with the response of the RA, he/she can lodge his/her grievances with SEBI at scores.sebi.gov.in. Alternatively, the client may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575

Details on grievances are available on the Website as follows: https://primeinvestor.in/ra-grievance/

10. Additional clauses:

Scope of the Research Service: The Research Services will be limited to providing independent research recommendation and shall not be involved in any advisory or portfolio allocation services. The Research Services are not meant to be tailor-made or customized solutions that specifically apply to each client based on his/her risk profile.

The RA never guarantees the returns on the recommendation provided. Investor shall take note that investment/trading in stocks/Index or other securities is always subject to market risk. Past performance is never a guarantee of same future results. The RA shall not be responsible for any loss to the Investors.

This service is not directed for access or use by anyone in a country, especially the USA, Canada or the European Union countries, where such use or access is unlawful or which may subject PrimeInvestor Financial Research Pvt Ltd or its affiliates to any registration or licensing requirement.

The Research Service, including recommendations, research reports, updates, and other information will be accessible through the RA’s website https://primeinvestor.in only. Such recommendations and updates will not be provided over phone calls.

Fees: Our current fee structure, the term and duration of our subscription for our Research Service, can be viewed on our website: https://primeinvestor.in/prime-pricing. Eligibility for any discounts is ascertained at the time the client subscribes. Any such discount and its tenure shall be at the discretion of the RA.

Subscription and access to content services fall under the purview of Goods and Services Tax (GST) as per the current indirect taxation policy, Government of India. Unless otherwise indicated, prices stated on our website are exclusive of applicable GST, any applicable value added tax (VAT) or other sales taxes. We are a business-to-consumer (B2C) service provider and we do not commit to provide any input tax credit on GST charged on subscription to our Research Service.

We may change the Subscription Fees and charges then in effect, or add new fees or charges which will take effect at the end of the client’s subscription period, by giving notice in advance and an opportunity to cancel renewal of the subscription.

Subscription Access & Renewal: Subscription to the Website commences immediately on the realisation of payment of the Subscription Fees. Subscriptions are set to be renewed automatically at the end of the subscription period.

Unless the client notifies us before the end of his/her subscription period, or the client cancels the auto-renewal mandate within the period specified by law, that the client does not wish to renew his/her subscription, the client’s subscription will renew for the period defined by the client’s subscription plan. We will charge the subscription using the same payment method that you previously used.

Although the client may notify to us his/her intention to his/her subscription, such notice will only take effect at the end of his/her then current subscription period, and he/she will not receive a refund other than as set out under Clause 8 in these Terms.

The client may notify us of his/her wish to cancel his/her subscription by sending an email to [email protected]. The client must provide at least 5 business days advance notice for this to be implemented.

Refunds: There can be no cancellation and refund of subscription fee paid once the subscription is active, other than as stated in Clause 8 of these Terms. If the client is entitled to a refund as specified under Clause 8 of these Terms, the RA will credit that refund to the card or other payment method used by the client to submit payment, unless it has expired - in which case the RA will contact the client to proceed with the refund. If we do issue a refund or credit due to circumstances outside the obligations specified under Clause 8, we are under no obligation to issue the same or a similar refund in the future.

General disclaimers: The recommendations made herein in the Research Services are expression of views and/or opinions and should not be deemed or construed to be advice for the purpose of purchase or sale of any security, nor a solicitation or offering on any investment/ trading opportunity on behalf of the company, AMC, insurance company, or issuer of security referred to herein.

The content and research reports generated by the RA does not constitute or is not intended to constitute an offer to buy or sell, or a solicitation to an offer to buy or sell financial products, units or securities.

The information/ opinion/ views mentioned in research reports or by the RA are not meant to serve as a professional guide to the client or recipients of this Report. The research report, recommendation, or any other content published by the RA do not assure or guarantee any minimum or fixed returns to the client or recipients of the reports/ recommendations/ content.

Use of this information is at the client’s own risk. The client must make his/ her own investment decisions based on his/her specific investment objective and financial position and using such independent advisors as he/she believes necessary. The services rendered by the RA are on a best-effort basis. All information in the content or research report of the RA is provided on an as is basis. Information is believed to be reliable but the RA does not warrant its completeness or accuracy and expressly disclaim all warranties and conditions of any kind, whether express or implied.

While due care has been taken to ensure that the disclosures, information, and opinions given are fair and reasonable, PrimeInvestor Financial Research Pvt Ltd and/or none of its officers, directors, partners, employees, agents, subsidiaries, affiliates or business associates shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way whatsoever from the information/ opinions/ views contained in the research report and recommendations that form part of the Research Service, and/or mails, social media or notifications issued by PrimeInvestor Financial Research Pvt Ltd or any other agency appointed/authorised by PrimeInvestor Financial Research Pvt Ltd. Returns and performance figures mentioned in the research report represent past performance and should not be constituted to be future returns or guaranteed returns.

Any agreements, transactions or other arrangements made between the client and any third party named on (or linked to from) the Website are at your own responsibility and entered into at your own risk. Any information that you receive via the Website, whether or not it is classified as “real time”, may have stopped being current by the time it reaches you. Market price information may be rounded up/down and therefore may not be entirely accurate.

The purpose of these disclosures is to provide essential information about the Research Services in a manner to assist and enable the prospective client/client in making an informed decision for engaging in Research Services before onboarding.

History, present business and background: PrimeInvestor Financial Research Private Limited is registered with SEBI as Research Analyst with registration no. INH200008653. The Research Analyst got its registration on August 19, 2021 and is engaged in offering research and recommendation services.

Disciplinary history: There are no pending material litigations or legal proceedings against the Research Analyst. As on date, no penalties / directions have been issued by SEBI under the SEBI Act or Regulations made thereunder against the Research Analyst relating to Research Analyst services.

Details of the RA's associates: No associates.

Usage of Website Content: This Website is controlled and operated by the RA. All material, including research reports, recommendations, portfolios, ratings, lists of financial products, illustrations, statements, opinions, views, photographs, products, images, artwork, designs, text, graphics, logos, button icons, images, audio and video clips and software (collectively, “Content”) are protected by copyrights, trademarks and other intellectual property rights that are owned and controlled by the RA or by other parties that have licensed their material to us.

Except where otherwise agreed in writing with the RA, material on the Website is solely for the client’s personal, non-commercial use. Except as provided below, the client must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and the client must not assist any other person to do so.

Without the prior written consent of the RA, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which the client receives any remuneration, whether in money or otherwise, is a commercial use for the purposes of these Terms.

The client may occasionally distribute a copy of a research report, or a portion of the same, from the Website in non-electronic form to a few individuals without charge, provided the client includes all copyright and other proprietary rights notices in the same form in which the notices appear, original source attribution, and the phrase “Used with permission from PrimeInvestor Financial Research Pvt. Ltd.”

While the client may occasionally download and store research reports or information from the Website for his/her personal use, he/she may not otherwise provide others with access to the same. The foregoing does not apply to any sharing functionality we provide through the Website that expressly allows the client to share Content or links to Content with others. In addition, the client may not use Content he/she has downloaded for personal use to develop or operate an automated trading system or for data or text mining.

The client agrees not to rearrange or modify the Content available through the Website. The client agrees not to display, post, frame, or scrape the Content for use on another website, app, blog, product or service, except as otherwise expressly permitted by these Terms. You agree not to create any derivative work based on or containing the research products and Content. The framing or scraping of or in-line linking to the Services or any Content contained thereon and/or the use of webcrawler, spidering or other automated means to access, copy, index, process and/or store any Content made available on or through the Services other than as expressly authorized by us is prohibited.

The client further agrees to abide by exclusionary protocols (e.g., Robots.txt, Automated Content Access Protocol (ACAP), etc.) that may be used in connection with the Research Services. The client may not access parts of the Research Services to which he/she is not authorized, or attempt to circumvent any restrictions imposed on your use or access of the Services.

As a general rule, the client may not use the Content, including without limitation, any Content made available through one of our RSS Feeds, in any commercial product or service, without our express written consent.

The client may not create apps, extensions, or other products and services that use our Content without our permission. The client may not aggregate or otherwise use our Content in a manner that could reasonably serve as a substitute for a subscription to the Website.

The client may not access or view the Services with the use of any scripts, extensions, or programs that alter the way the Services are displayed, rendered, or transmitted to you without our written consent.

The client agrees not to use the Services for any unlawful purpose. We reserve the right to terminate or restrict the client's access to the Website if, in our opinion, the client's use of the Services may violate any laws, regulations or rulings, infringe upon another person's rights or violate these Terms.

Prohibited content: The Website includes comments sections, blogs and other interactive features that allow interaction among clients and between clients and the RA. We call the information posted by or contributed by users “Contributed Content.” In the course of availing of the Research Services or uploading any post or comment on the Website, the client shall not post any Contributed Content that (i) contains nude, semi-nude, sexually suggestive photos, (ii) tends or is likely to abuse, harass, threaten, impersonate or intimidate other users of the Website and/or Research Services, (iii) is lascivious or appeals to the prurient interest or if its effect is such as to tend to deprave and corrupt persons who are likely to use or have access to the Website and/or Services, or (iv) otherwise violates, is prohibited or restricted by applicable law, rule or regulation, is offensive or illegal or violates the rights of, harms or threatens the safety of other users of the Website and/or Services (collectively “Prohibited Content”).

We reserve the right to cease to provide the client with the Research Services or access to the Website, or terminate your subscription, with immediate effect and without notice and liability, for violating these Terms, applicable law, rules or regulations and reserves the right to remove Prohibited Content which is in violation of these Terms, or is otherwise abusive, illegal or disruptive. The determination of whether any content constitutes Prohibited Content, violates these Terms, or is otherwise abusive illegal or disruptive, is subject to the sole determination of the Firm.

Changes to Research Services: We are constantly endeavouring to improve the quality of Research Services provided to our clients. Due to this, the form and nature of the Research Services provided may change from time to time without any prior notice to the client. We reserve the right to introduce and initiate new features, functionalities, components to the Website and/or Research Services and/or change, alter, modify, or discontinue existing ones without any prior notice to the client.

Warranty and liability disclaimer: The Website, Research Services, and all the materials and services, included on or otherwise made available to the client through this Website is provided by the RA on an “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, the RA does not warrant that:

  • This Website and/or Research Services will be constantly available, or available at all;
  • The information on this Website or provided through the Research Services is complete, true, accurate or not misleading; or
  • The quality of any products, services, information, or other material that you obtain through the Website or Services will meet your expectations.

The RA, to the fullest extent permitted by law, disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness for particular purpose and non-infringement. The RA makes no warranties about the accuracy, reliability, completeness, or timeliness of the Website, Research Services, Content, Contributed Content, Services, software, text, graphics and links.

The RA does not warrant that this Website, Research Services, information, content, materials, or any other material included on or otherwise made available to you through this Website, their servers, or electronic communication sent by the RA are free of viruses or other harmful components.

Nothing on this Website constitutes, or is meant to constitute, advice of any kind.

Indemnification: The client:

  1. Represents, warrants and covenants that no materials of any kind provided by him/her will:
    1. Violate, plagiarise, or infringe upon the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights; or
    2. Contain libellous, Prohibited Content or other unlawful material;
  2. Hereby agree to indemnify, defend and hold harmless the RA and all of the RA’s officers, directors, owners, agents, customers/clients, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) from and against any and all liability and costs, including, without limitation, reasonable advocate’s fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach by the client of these Terms or the foregoing representations, warranties and covenants. The client shall cooperate as fully as reasonably required in the defence of any such claim. The RA reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification by the client.

Applicable law: This Website, including the Content and Contributed Content and information contained herein, and the provision of Research Services shall be governed by the Securities and Exchange Board of India, laws of the Republic of India and the courts of Chennai, India which shall retain exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same. As such, the laws of India shall govern any transaction completed using this Website.

Information gathered and tracked: Information submitted or collected on the Website or pursuant to the use of the Services is stored in a database. Specifically, we store the username, name, e-mail address, contact number, as submitted or collected on our Website or through the provision of the Research Services. We may use such information to send out occasional promotional materials, including alerts on new Services available, or other promotional and marketing material relating to our clients and customers.

In accordance with the Information Technology Act 2000, the name and the details of the Grievance Officer at PrimeInvestor is provided below:

Mr. Srikanth Meenakshi
PrimeInvestor Financial Research Pvt. Ltd., Registered office: 659, 4th Avenue, D-Sector, Anna Nagar Western Extension, Chennai 600 101.
Email: [email protected]

11. Mandatory notice:

Clients shall be requested to go through Do’s and Don’ts while dealing with RA as specified in SEBI master circular no. SEBI/HO/MIRSD-POD-1/P/CIR/2024/49 dated May 21, 2024 or as may be specified by SEBI from time to time.

12. Optional Centralised Fee Collection Mechanism:

SEBI has operationalized a centralized fee collection mechanism for IA and RA. Under this mechanism, clients shall pay fees to IAs/RAs through a designated platform/portal administered by a recognized Administration and Supervision body. This is an optional mechanism for the registered entities. At this time, PrimeInvestor has opted out of this fee collection mechanism. Therefore, all subscription payments for the Research Services will be through the modes as specified in Clause 5 of these Terms.

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