• Direct plans save costs, and make a serious impact for a long term portfolio.
  • However, there are several factors that an investor should keep in mind while taking that road. Else, the gains made by going direct will go waste.
  • Going direct does not have to mean going without any help. 
  • Investors should choose the right mechanism of getting help for their planning, product choices, and portfolio maintenance to get full benefits of going direct.
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    In October 2012, SEBI came out with the proposal to create ‘Direct’ plans in mutual funds. In the weeks/months that followed, there was exactly one article that was published in a mainstream newspaper arguing AGAINST the proposal.

    That article was written by me.

    You can find the link to that article in the bottom of this essay. My concerns were two-fold – one, I was worried about the impact on the mutual fund business ecosystem. And two, more importantly, I had concerns that investors would be swayed by saving on expenses and compromise on portfolio quality.

    In the seven years since then a lot has happened, and my views on this topic have evolved to keep pace with the events. In this article, I want to write about how I see the landscape today, and how investors should approach the question of direct vs regular mutual fund when it comes to mutual fund investments.

    But first, let me give a brief overview of what direct plans are and why this decision is important.

    If you already know about direct plans and what they mean, you can skip the section below, and go directly to this part of the article.

    What are direct plans of mutual funds?

    Mutual fund investments are not free of cost. When an investor invests in a fund, they are ‘hiring’ a fund manager in a fund house to manage their money for them. And for this service, there is a fee that the investor pays over time. This fee is called the expense ratio of the fund (or TER – Total expense ratio), and it is a percentage of the investment amount. If the TER of a fund is stated as 2%, that means, on an annual basis, 2% of the investment amount goes to the fund house as fees. For example, if a person invests Rs 1 lakh on January 1st in this fund, and stays invested until January 1st of next year, they would have ‘paid’ Rs 2,000 as expense to the fund house, assuming the NAV remains the same.

    Now, this expense is not charged directly – the fund house does not raise an invoice to the investor and expect them to pay the bill. It is debited from the investment on a daily basis as a reduction of the NAV (price per unit) of the fund. For example, if there are 200 business days in a year when the fund declares NAV, and the expense ratio is 2% then the NAV is reduced by 2 divided by 200, which is equal to 0.01% everytime the NAV is declared. 

    Direct plans mean lesser cost

    This is actually an ingenious method of charging the investor – for the simple reason that an investor pays only for those many days (on a pro rata basis) that they are invested in the fund. If an investment is held only for, say, 6 months in the above fund, they end up paying only 1%, not 2%, as an expense. The expense thus charged, goes to a whole host of people and entities in the food chain. There is the fund house (AMC – asset management company), of course, which is in charge of the whole thing. Then there is the Registrar and Transfer agent, the book-keepers for the fund houses, and there are custodians, and, finally, the advisor or the distributor of the fund.

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    In 2012, SEBI looked at this expense structure and said, well, not every investor is using the services of an advisor or a distributor, and so, why should they bear that portion of the expense. So, they mandated that, starting January 1, 2013, AMCs should launch a second version of every scheme that they have – a ‘direct plan’ version that will be exactly the same as the ‘regular’ version, but will charge a lesser expense ratio – essentially, cost less to the investor.

    How much lesser? SEBI said that they should cost less exactly by that amount that the AMC pays to the distributor for that fund. So, if an AMC pays a distributor 0.8% for the fund with the 2% expense ratio, then the direct plan of the fund will carry an expense ratio of 1.2%.

    So, in one stroke, SEBI created a lower cost option for all mutual fund investors and provided them an option to save real money. How much? What was the impact for investors?

    Impact of direct plans – the positive

    The savings to investors in direct plans are undoubtedly real. When an investor invests in mutual funds, especially for the long term, the investment keeps growing, hopefully, every year. The expense ratio applies to the current value of your investment, and hence, the real monetary value of the costs that an investor incurs increases. Any reduction to this cost, thus, has a ‘compounding’ effect in terms of savings as well – resulting in significant value accretion to the resulting corpus.

    How much? Let’s find out with an example.

    Some myths about direct plans

    Myth: Direct plan NAVs are higher, so they are more expensive – It is true that direct plan NAVs are higher than regular plans, but that is because they grow faster. And they grow faster because their expense, or cost, is lower! So, the NAVs are higher because they are LESS expensive. At the end of the day, absolute NAV values are not useful – only the difference between redemption NAV and purchase NAV matters, and that will be higher for direct plans (meaning more profitable) than for regular plans.

    Myth: You can invest in direct plans only if you directly to the mutual fund companies (AMCs) – this used to be true until a few years ago, but it’s no longer true. There are several digital platforms available for investing in direct plans in an aggregated manner.

    Myth: Direct plan of a fund has a different portfolio – This theory insinuates that since direct plans are cheaper, they are not as well-managed as their regular counterparts. This is absolutely false. The portfolios of direct plans are identical to that of the regular plans and are managed equally well.

    A lot of illustrations in this regard are done with dummy funds and assumed costs. At PrimeInvestor, we wanted to take a very plausible real-life portfolio and look at the difference between investing in direct vs regular mutual fund. We assumed a SIP investment of Rs 20,000 per month for five years starting November 2014 (until October 2019).

    Here is the portfolio – one that allocates 75% to consistent equity funds, and 25% to a good debt fund –

    An SIP of Rs 20,000 a month into this portfolio over the last 5 years would have had these different results between direct and regular plans of these funds:

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    As you can see, the difference in the resulting value of the portfolio is significant. And the longer an investor continues this investment, the wider this difference will become. If the same difference of 0.74% continues for a typical long-term investment time horizon of 20 years, the difference will be between Rs 1.7 crore (direct) vs Rs 1.5 crore (regular).

    This is a plausible, real portfolio, and the values are absolutely real – so, trust me, investing in direct plans is definitely worth considering.

    Impact of direct plans – the not-so-positive

    SEBI created direct plans to benefit those investors who did not use the services of an intermediary. However, there is this thing called an ‘induced effect’ – which means when a benefit is created for a certain segment of the population, that segment will grow since more people will join in to enjoy the benefit.

    That is exactly what happened with direct plans as well. People started investing in direct plans regardless of whether they were savvy enough to do so. And telling others about this ‘wonderful cost saving’ method – without themselves realizing nor informing the others about the pitfalls of doing so. The advent of several bare-bones direct investing platforms furthered this rate of adoption.

    The problem shows up mostly in terms of how fund choices are made. In my experience, investors are often swayed by common-place biases when picking funds for their portfolio. Some of them are recency bias (looking at the most recent performance of a fund), ratings bias (just going with top rated funds), and fund house bias (going with big brand names). There are other, more fundamental issues as well – such as not understanding returns or risk measures from a basic financial math perspective – things like the difference between absolute and annualized returns, point-to-point and rolling returns, and so on.

    Consequently, you have a situation where investors are tempted to take a low-cost option and often end up paying the price for it.

    How much? Let’s look at a scenario again.

    Cost of not investing right

    To figure out the cost of an investor not investing in the right portfolio with astute fund choices, we did an interesting exercise. We went back 5 years, and put together two portfolios. One we called the ‘Popular portfolio’ and the other we called the ‘Good portfolio’. 

    The ‘Popular portfolio’ consisted of schemes that an investor would have likely selected at that time by themselves – going by recent performances and star ratings. The ‘Good portfolio’ would have schemes that would have been put together by someone with above-average acumen in this regard (be it an advisor, or the investor themselves) by using factors such as rolling returns and appropriate risk measures.

    First, here are the two portfolios. 

    Once we had these portfolios, we ran the numbers on both the portfolios using a familiar investment pattern – a SIP of Rs 20,000 per month for 5 years – starting November 2014, until October 2019.

    We ran it across both variants of the two portfolios – direct as well as regular.

    Here are the results:

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    Now, what do these results tell us? Simple – the difference between Direct vs Regular mutual fund was completely overshadowed by the difference brought about by fund choices. Even if an investor had gone with regular funds, they would have come out far ahead compared with going direct, if the latter resulted in poor fund choices. 

    Thus the benefit of going direct should be evaluated in the context of having put together a good portfolio in the first place. There is a definite and more significant cost to bear if portfolio design and fund choice decisions were not made correctly.

    So, how should you decide which path to take?

    It is a natural consumer instinct to want to save cost – especially when we are getting the exact same product at a lower price. However, it is important to understand what we are giving up when we do so, and identify ways to lessen the impact.

    But first, let’s try to understand what it takes to invest well.

    What it takes to invest well

    By ‘investing well’ what I mean is deploying your money in a way that works for YOU – that is, invest in a way that suits you, choosing good products and making good portfolios, and helps you reach your financial goals over time.

    What that takes is to do three things well – understanding investment arithmetic, understanding the universe of products, and being able to manage your investments over time. Direct vs Regular

    Understanding investment arithmetic: this is nothing more than basic financial numeracy – knowing what it means by terms like compounded annual growth rate (CAGR), effect of inflation, time value of money, etc. Essentially, the ability to do the basic math required, for example, to figure out what amount needs to be invested over what period of time assuming a certain quantum of annual return. Or to figure out how much is required to retire in ‘n’ number of years given the effect of inflation and growth potential. There are calculators available aplenty on the web – the least that is required in this regard is the ability to use those calculators to find out whether you are numerically on track to your financial goals.

    Understanding the universe of products: As I indicated in an earlier article the world of investment products available to regular investors is growing every year. An ability to understand this universe is critical to be able to invest well. And by this, I also mean the ability to evaluate products, compare them with one another, and figuring out the subtle fineprints about them. This also means understanding the need for separation of concerns (such as long term and short term products, and protection and growth products). And this also means knowing methods of evaluating products using parameters such as rolling returns and risk ratios. 

    Most importantly, understanding products means the ability to choose which products (from among the good products) would suit the needs of a particular investor’s portfolio – in terms of risk profile, time-frame, goals etc.

    Ability to manage: Market-linked products do not live in a static world. The market keeps evolving around the products, and it is important for investors to be able to keep up with changing times. This is especially true of long-term portfolios such as education and retirement portfolios. Upkeep of portfolio is essential to ensure good returns (as Vidya Bala pointed out in this article).

    What could go wrong

    It should not be too difficult to derive from the above section as to what could go wrong if a person does not possess one or more of the above skills and still chooses to go with direct plans. 

    If they do not understand investment arithmetic, they are likely to plan poorly and either under invest or have an incorrect interpretation of their own portfolio’s performance. 

    If they do not understand the universe of products, they will choose poorly and, as we saw earlier, have an ill-designed portfolio that is either filled with bad products or those that are ill-suited to one’s requirements. More than likely, they will invest in rank bad products in the market lured by sales talk and end up throwing money away.

    If they can understand investment math and are adept at analysing products, if they do not have the time or patience to maintain and manage their portfolio over the years, their investments will stagnate or waste away and eventually become a bad portfolio.

    In my experience, the overwhelming majority of investors who seek the cost benefit of direct plans fall under one or both of the first two categories, and between the two, the second – where an inability to understand and analyse products (or a lack of time to do so) results in poor investment choices. For such people, having time to manage their portfolio is a wasted opportunity since they do not have the skills to do it.

    How to protect yourself

    Given this scenario, how should you go about protecting yourselves and ensuring that you have a healthy portfolio? Simple – get help, as needed. And in the form that is comfortable to you. There are several options available:

    1. Simple choice is to avoid direct and go with regular plans – but if you do this, ensure that you go with a service or an advisor that provides you with all the support for planning, portfolio design, and maintenance. You are paying good money, and you deserve nothing less than full service.
    2. Go with a robo-advisory platform – In my opinion, this is not a great choice as things stand now, but nevertheless it is one of the options for you to consider. There are several direct-investing platforms that have what are purported to be robo-advisory platforms. Please evaluate them, and ensure whether they provide continuing support for maintaining your portfolio before signing up. More importantly, understand how these platforms are planning to monetize the services they provide, and realize that if it is too good to be true, it is probably not a good idea.
    3. Go with a registered investment advisor – The number of RIAs in the country is growing, and you may be able to find one who can serve your needs in terms of planning, design, and management. If you go this route, make sure that the cost you incur is either a fixed rupee amount or is around 0.5%. Else, you will lose any cost advantage that you get by going with direct plans.

    In short, it is imperative that you realize the area(s) that you need help and seek it in one way or another.

    [Note: A quick plug about PrimeInvestor in this context – we are a completely new way of tackling this problem. Our research will ensure that you make great choices when it comes to product selection and portfolio design, and our continuing support will make sure that your portfolio always stays up-to-date, thus solving at least two of the three problems I mentioned above. And all this will be provided by a highly-talented, experienced, totally independent group of experts, and most importantly, will be available at the lowest price point – a fixed subscription cost – compared to all the other options above]

    Summary

    The mutual fund eco-system has come a long way over the past 7 years since direct plans have launched. There are plenty of platforms and transaction options available now compared to 2012 when this was announced. However, the problems of product analysis, financial planning, and portfolio management remain as they did back then. 

    As the situation stands now, it is a truism that direct plans save money for investors – they were designed to do so. However, an investor choosing to use them without any help is likely to cause their portfolio to be sub-optimal. Hence, for an overwhelming majority of investors seeking to save costs and boost their returns by investing in direct plans, my simple advice would be to ensure that they have a steady source of help/advice/counsel for building and managing their portfolios. 

    Link to Mint article

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    RA shall redress grievances of the client in a timely and transparent manner. Any dispute between the RA and his client may be resolved through arbitration or through any other modes or mechanism as specified by SEBI from time to time.

    If the client is not satisfied with the response of the RA, he/she can lodge his/her grievances with SEBI at scores.sebi.gov.in. Alternatively, the client may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800 22 7575 / 1800 266 7575

    Details on grievances are available on the Website as follows: https://primeinvestor.in/ra-grievance/

    10. Additional clauses:

    Scope of the Research Service: The Research Services will be limited to providing independent research recommendation and shall not be involved in any advisory or portfolio allocation services. The Research Services are not meant to be tailor-made or customized solutions that specifically apply to each client based on his/her risk profile.

    The RA never guarantees the returns on the recommendation provided. Investor shall take note that investment/trading in stocks/Index or other securities is always subject to market risk. Past performance is never a guarantee of same future results. The RA shall not be responsible for any loss to the Investors.

    This service is not directed for access or use by anyone in a country, especially the USA, Canada or the European Union countries, where such use or access is unlawful or which may subject PrimeInvestor Financial Research Pvt Ltd or its affiliates to any registration or licensing requirement.

    The Research Service, including recommendations, research reports, updates, and other information will be accessible through the RA’s website https://primeinvestor.in only. Such recommendations and updates will not be provided over phone calls.

    Fees: Our current fee structure, the term and duration of our subscription for our Research Service, can be viewed on our website: https://primeinvestor.in/prime-pricing. Eligibility for any discounts is ascertained at the time the client subscribes. Any such discount and its tenure shall be at the discretion of the RA.

    Subscription and access to content services fall under the purview of Goods and Services Tax (GST) as per the current indirect taxation policy, Government of India. Unless otherwise indicated, prices stated on our website are exclusive of applicable GST, any applicable value added tax (VAT) or other sales taxes. We are a business-to-consumer (B2C) service provider and we do not commit to provide any input tax credit on GST charged on subscription to our Research Service.

    We may change the Subscription Fees and charges then in effect, or add new fees or charges which will take effect at the end of the client’s subscription period, by giving notice in advance and an opportunity to cancel renewal of the subscription.

    Subscription Access & Renewal: Subscription to the Website commences immediately on the realisation of payment of the Subscription Fees. Subscriptions are set to be renewed automatically at the end of the subscription period.

    Unless the client notifies us before the end of his/her subscription period, or the client cancels the auto-renewal mandate within the period specified by law, that the client does not wish to renew his/her subscription, the client’s subscription will renew for the period defined by the client’s subscription plan. We will charge the subscription using the same payment method that you previously used.

    Although the client may notify to us his/her intention to his/her subscription, such notice will only take effect at the end of his/her then current subscription period, and he/she will not receive a refund other than as set out under Clause 8 in these Terms.

    The client may notify us of his/her wish to cancel his/her subscription by sending an email to [email protected]. The client must provide at least 5 business days advance notice for this to be implemented.

    Refunds: There can be no cancellation and refund of subscription fee paid once the subscription is active, other than as stated in Clause 8 of these Terms. If the client is entitled to a refund as specified under Clause 8 of these Terms, the RA will credit that refund to the card or other payment method used by the client to submit payment, unless it has expired - in which case the RA will contact the client to proceed with the refund. If we do issue a refund or credit due to circumstances outside the obligations specified under Clause 8, we are under no obligation to issue the same or a similar refund in the future.

    General disclaimers: The recommendations made herein in the Research Services are expression of views and/or opinions and should not be deemed or construed to be advice for the purpose of purchase or sale of any security, nor a solicitation or offering on any investment/ trading opportunity on behalf of the company, AMC, insurance company, or issuer of security referred to herein.

    The content and research reports generated by the RA does not constitute or is not intended to constitute an offer to buy or sell, or a solicitation to an offer to buy or sell financial products, units or securities.

    The information/ opinion/ views mentioned in research reports or by the RA are not meant to serve as a professional guide to the client or recipients of this Report. The research report, recommendation, or any other content published by the RA do not assure or guarantee any minimum or fixed returns to the client or recipients of the reports/ recommendations/ content.

    Use of this information is at the client’s own risk. The client must make his/ her own investment decisions based on his/her specific investment objective and financial position and using such independent advisors as he/she believes necessary. The services rendered by the RA are on a best-effort basis. All information in the content or research report of the RA is provided on an as is basis. Information is believed to be reliable but the RA does not warrant its completeness or accuracy and expressly disclaim all warranties and conditions of any kind, whether express or implied.

    While due care has been taken to ensure that the disclosures, information, and opinions given are fair and reasonable, PrimeInvestor Financial Research Pvt Ltd and/or none of its officers, directors, partners, employees, agents, subsidiaries, affiliates or business associates shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way whatsoever from the information/ opinions/ views contained in the research report and recommendations that form part of the Research Service, and/or mails, social media or notifications issued by PrimeInvestor Financial Research Pvt Ltd or any other agency appointed/authorised by PrimeInvestor Financial Research Pvt Ltd. Returns and performance figures mentioned in the research report represent past performance and should not be constituted to be future returns or guaranteed returns.

    Any agreements, transactions or other arrangements made between the client and any third party named on (or linked to from) the Website are at your own responsibility and entered into at your own risk. Any information that you receive via the Website, whether or not it is classified as “real time”, may have stopped being current by the time it reaches you. Market price information may be rounded up/down and therefore may not be entirely accurate.

    The purpose of these disclosures is to provide essential information about the Research Services in a manner to assist and enable the prospective client/client in making an informed decision for engaging in Research Services before onboarding.

    History, present business and background: PrimeInvestor Financial Research Private Limited is registered with SEBI as Research Analyst with registration no. INH200008653. The Research Analyst got its registration on August 19, 2021 and is engaged in offering research and recommendation services.

    Disciplinary history: There are no pending material litigations or legal proceedings against the Research Analyst. As on date, no penalties / directions have been issued by SEBI under the SEBI Act or Regulations made thereunder against the Research Analyst relating to Research Analyst services.

    Details of the RA's associates: No associates.

    Usage of Website Content: This Website is controlled and operated by the RA. All material, including research reports, recommendations, portfolios, ratings, lists of financial products, illustrations, statements, opinions, views, photographs, products, images, artwork, designs, text, graphics, logos, button icons, images, audio and video clips and software (collectively, “Content”) are protected by copyrights, trademarks and other intellectual property rights that are owned and controlled by the RA or by other parties that have licensed their material to us.

    Except where otherwise agreed in writing with the RA, material on the Website is solely for the client’s personal, non-commercial use. Except as provided below, the client must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and the client must not assist any other person to do so.

    Without the prior written consent of the RA, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which the client receives any remuneration, whether in money or otherwise, is a commercial use for the purposes of these Terms.

    The client may occasionally distribute a copy of a research report, or a portion of the same, from the Website in non-electronic form to a few individuals without charge, provided the client includes all copyright and other proprietary rights notices in the same form in which the notices appear, original source attribution, and the phrase “Used with permission from PrimeInvestor Financial Research Pvt. Ltd.”

    While the client may occasionally download and store research reports or information from the Website for his/her personal use, he/she may not otherwise provide others with access to the same. The foregoing does not apply to any sharing functionality we provide through the Website that expressly allows the client to share Content or links to Content with others. In addition, the client may not use Content he/she has downloaded for personal use to develop or operate an automated trading system or for data or text mining.

    The client agrees not to rearrange or modify the Content available through the Website. The client agrees not to display, post, frame, or scrape the Content for use on another website, app, blog, product or service, except as otherwise expressly permitted by these Terms. You agree not to create any derivative work based on or containing the research products and Content. The framing or scraping of or in-line linking to the Services or any Content contained thereon and/or the use of webcrawler, spidering or other automated means to access, copy, index, process and/or store any Content made available on or through the Services other than as expressly authorized by us is prohibited.

    The client further agrees to abide by exclusionary protocols (e.g., Robots.txt, Automated Content Access Protocol (ACAP), etc.) that may be used in connection with the Research Services. The client may not access parts of the Research Services to which he/she is not authorized, or attempt to circumvent any restrictions imposed on your use or access of the Services.

    As a general rule, the client may not use the Content, including without limitation, any Content made available through one of our RSS Feeds, in any commercial product or service, without our express written consent.

    The client may not create apps, extensions, or other products and services that use our Content without our permission. The client may not aggregate or otherwise use our Content in a manner that could reasonably serve as a substitute for a subscription to the Website.

    The client may not access or view the Services with the use of any scripts, extensions, or programs that alter the way the Services are displayed, rendered, or transmitted to you without our written consent.

    The client agrees not to use the Services for any unlawful purpose. We reserve the right to terminate or restrict the client's access to the Website if, in our opinion, the client's use of the Services may violate any laws, regulations or rulings, infringe upon another person's rights or violate these Terms.

    Prohibited content: The Website includes comments sections, blogs and other interactive features that allow interaction among clients and between clients and the RA. We call the information posted by or contributed by users “Contributed Content.” In the course of availing of the Research Services or uploading any post or comment on the Website, the client shall not post any Contributed Content that (i) contains nude, semi-nude, sexually suggestive photos, (ii) tends or is likely to abuse, harass, threaten, impersonate or intimidate other users of the Website and/or Research Services, (iii) is lascivious or appeals to the prurient interest or if its effect is such as to tend to deprave and corrupt persons who are likely to use or have access to the Website and/or Services, or (iv) otherwise violates, is prohibited or restricted by applicable law, rule or regulation, is offensive or illegal or violates the rights of, harms or threatens the safety of other users of the Website and/or Services (collectively “Prohibited Content”).

    We reserve the right to cease to provide the client with the Research Services or access to the Website, or terminate your subscription, with immediate effect and without notice and liability, for violating these Terms, applicable law, rules or regulations and reserves the right to remove Prohibited Content which is in violation of these Terms, or is otherwise abusive, illegal or disruptive. The determination of whether any content constitutes Prohibited Content, violates these Terms, or is otherwise abusive illegal or disruptive, is subject to the sole determination of the Firm.

    Changes to Research Services: We are constantly endeavouring to improve the quality of Research Services provided to our clients. Due to this, the form and nature of the Research Services provided may change from time to time without any prior notice to the client. We reserve the right to introduce and initiate new features, functionalities, components to the Website and/or Research Services and/or change, alter, modify, or discontinue existing ones without any prior notice to the client.

    Warranty and liability disclaimer: The Website, Research Services, and all the materials and services, included on or otherwise made available to the client through this Website is provided by the RA on an “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, the RA does not warrant that:

    • This Website and/or Research Services will be constantly available, or available at all;
    • The information on this Website or provided through the Research Services is complete, true, accurate or not misleading; or
    • The quality of any products, services, information, or other material that you obtain through the Website or Services will meet your expectations.

    The RA, to the fullest extent permitted by law, disclaims all warranties, whether express or implied, including the warranty of merchantability, fitness for particular purpose and non-infringement. The RA makes no warranties about the accuracy, reliability, completeness, or timeliness of the Website, Research Services, Content, Contributed Content, Services, software, text, graphics and links.

    The RA does not warrant that this Website, Research Services, information, content, materials, or any other material included on or otherwise made available to you through this Website, their servers, or electronic communication sent by the RA are free of viruses or other harmful components.

    Nothing on this Website constitutes, or is meant to constitute, advice of any kind.

    Indemnification: The client:

    1. Represents, warrants and covenants that no materials of any kind provided by him/her will:
      1. Violate, plagiarise, or infringe upon the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights; or
      2. Contain libellous, Prohibited Content or other unlawful material;
    2. Hereby agree to indemnify, defend and hold harmless the RA and all of the RA’s officers, directors, owners, agents, customers/clients, information providers, affiliates, licensors and licensees (collectively, the “Indemnified Parties”) from and against any and all liability and costs, including, without limitation, reasonable advocate’s fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach by the client of these Terms or the foregoing representations, warranties and covenants. The client shall cooperate as fully as reasonably required in the defence of any such claim. The RA reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification by the client.

    Applicable law: This Website, including the Content and Contributed Content and information contained herein, and the provision of Research Services shall be governed by the Securities and Exchange Board of India, laws of the Republic of India and the courts of Chennai, India which shall retain exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same. As such, the laws of India shall govern any transaction completed using this Website.

    Information gathered and tracked: Information submitted or collected on the Website or pursuant to the use of the Services is stored in a database. Specifically, we store the username, name, e-mail address, contact number, as submitted or collected on our Website or through the provision of the Research Services. We may use such information to send out occasional promotional materials, including alerts on new Services available, or other promotional and marketing material relating to our clients and customers.

    In accordance with the Information Technology Act 2000, the name and the details of the Grievance Officer at PrimeInvestor is provided below:

    Mr. Srikanth Meenakshi
    PrimeInvestor Financial Research Pvt. Ltd., Registered office: 659, 4th Avenue, D-Sector, Anna Nagar Western Extension, Chennai 600 101.
    Email: [email protected]

    11. Mandatory notice:

    Clients shall be requested to go through Do’s and Don’ts while dealing with RA as specified in SEBI master circular no. SEBI/HO/MIRSD-POD-1/P/CIR/2024/49 dated May 21, 2024 or as may be specified by SEBI from time to time.

    12. Optional Centralised Fee Collection Mechanism:

    SEBI has operationalized a centralized fee collection mechanism for IA and RA. Under this mechanism, clients shall pay fees to IAs/RAs through a designated platform/portal administered by a recognized Administration and Supervision body. This is an optional mechanism for the registered entities. At this time, PrimeInvestor has opted out of this fee collection mechanism. Therefore, all subscription payments for the Research Services will be through the modes as specified in Clause 5 of these Terms.

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